Get your share of Fintech360 global success story

To create your account, you need follow 3 simple steps:

Step 1 - Open Account

Click on the "Live account" button and fill in the following fields:

• First Name
• Last Name
• Mobile Phone
• E-mail Address
• Password

Also, you need to confirm you are over 18 and make sure you are aware of Terms and Conditions, Privacy Policy, Risk Disclosure. Having filled in all required fields, click "Proceed".

You’ll see a ‘Thank you for registering ‘pop-up that notifies that your username and password have been sent to the email. 

The email will include login credentials to Fintech360 and a link to the created account.

Step 2 – Extended Personal Information

On this step, you will need to fill in the following fields:

• Date of Birth (mandatory)
• Home Address (mandatory)
• City (mandatory)
• Zip or Postal Code (optional)

Note that the “Address” field uses Google's autocomplete feature which allows it to fill automatically. Just start typing your address and then select the right address.

 Step 3 – Deposit

On this step, you will create your initial fund.

You can deposit funds through a number of different secure methods: Credit Card, wire transfer or an e-wallets. For further information, contact us at [email protected].

To deposit with a credit card:

Click on the preferred credit card to complete a deposit.   

Fill in the credentials and click "Deposit Now"

We offer Silver, Gold and Platinum accounts.

Find out more at www.Fintech360.com/en/account-tiers.

It takes just a few minutes. Once you have provided it with all required documents, it can take up to 1 to 2 business days for your account to be verified, provided that the documents you submitted are approved.

CFD trading involves substantial risk and may result in the loss of your entire trading balance due to the volatility of the underlying markets and their complex nature. These instruments are not appropriate for all retail traders.

Therefore, you should make sure you understand the risks and seek advice from an independent and suitably licensed financial advisor before trading with us.

This is your real trading account with the real money you deposit. It looks absolutely similar to the practice account, so make sure you are trading live.

Once your real account is opened, you will automatically receive a practice account with a balance of $100k in virtual money, where you can sharpen your skills and test new strategies. Keep in mind that it looks identical to the real account, so always make sure you're using the correct account.

Your practice account is available to you within the time span of 7 days.

Yes. If you would like to use a practice account for a longer period of time, please, contact your account manager.

No. practice account is financed with virtual money.

On the top left-hand side of your screen under file tab you will see which account is currently logged in - Live or practice. There is also an account switcher over there.

You can have just one live account.

We allow deposit of USD, GBP, and EUR.

We have no maximum withdrawal amount per transaction.

In cases where there is insignificant (only a single position placed in the trading account) or no trading activity in the client’s trading account prior to withdrawal request, we might charge a withdrawal fee of 50 EUR (or an equivalent amount in the denominated currency of a client’s trading account).

For us to perform our obligations and have time to process the payment with the credit card company or bank, the below shall apply:

All withdrawals requests will be processed within 7 (seven) business days.

Withdrawals are paid via your initially chosen deposit method.

Please, note that it can take from 5 to 7 business days for your bank transfer withdrawal to reach your bank account. If you do not receive the money after 7 business days, please, contact us at [email protected] and we will provide the confirmation for you to track your funds through your bank.

If your account is fully verified, and your withdrawal request is still pending after the deadline specified for withdrawals, please contact us for assistance at [email protected]

You can place trades through any one of our platforms – on PC, Mobile or Web. If you cannot open a specific position, please verify that the market is open (you can check market times in the information section) and that your account is verified. If your account is not verified, please contact customer support for more information.

You can view your trading history by logging into your account and going to “My Account” page.

We offer CFD trading on forex, stocks, commodities, indices, and cryptocurrencies.

You can find this information by clicking on the “Information” button near the name of each asset.

In order to open a trade dispute, please contact us via email at [email protected] Please specify the trade number and elaborate on the reason for the dispute itself.

The minimum amount to deposit on our platform is 100 USD/GBP/EUR.

When depositing via wire transfer, the minimum amount is 1000 USD/GBP/EUR.

There is no maximum deposit amount.

There are three secure and convenient methods of payment:

• Credit or Debit Card;
• Bank transfer;
• E-wallet;

For detailed information contact us at [email protected]

Log in to your account and click on the BANKING tab. You will be redirected to a page where you can choose from a variety of payment methods. Choose your preferred one and either fill in the fields and submit the form by yourself or follow the step-by-step assisted guide.

The most common reason is that your account might not yet be verified. If your account is entirely verified and you are still unable to make a deposit, please contact our support team for assistance at [email protected]

The most common reason for a deposit being declined is due to certain restrictions on credit/debit cards. If this happens, we suggest you contact your issuing bank to remove card restrictions and find out the exact reason for the decline.

The most common reason is that your account might not yet be verified. If your account is entirely verified and you are still unable to make a deposit, please contact our support team for assistance at [email protected]

• Deposits made with credit/debit card normally appear in your account instantly.
• E-wallet deposits usually take up to 24 hours to appear.
• Bank transfers require up to 5 business days on average to show up in your account.

If you have any other issues considering your deposit payment, contact [email protected]

• A SWIFT code is an international bank code that identifies particular banks worldwide. It’s also known as a Bank Identifier Code (BIC). A SWIFT code consists of 8 or 11 characters. The code is made up of letters and numbers.
• The International Bank Account Number (IBAN) is an internationally agreed system of identifying bank accounts across national borders to facilitate the communication and processing of cross border transactions with a reduced risk of transcription errors.

Please, contact your bank if you do not know your Swift/IBAN numbers.

To log into your account, go to Fintech360.com and click on the Login button. Fill in the email and password fields. Now you’re in the Client Area, your account management page.

Here you can check the status of your live and practice accounts, deposit and withdraw funds, upload documents, change your personal details, and get free access to trading platforms.

There are a few reasons why you may be experiencing difficulties with accessing your account. First, make sure that you have entered your credentials correctly. Check whether the Caps Lock is on, and the language of the input is correct. To verify that you are typing the correct credentials, go to your inbox and check the “Account Activation” email you received when registering. If you still can’t access your account, please contact our support team for assistance.

Your credentials appear in the “Account Activation” email you received after completing the registration. If you can’t locate the email, or believe your account credentials have been compromised, you can reset your password by clicking on the "Forgot Password" link in the login window and following the instructions. If you need more help, please contact our support team.

We’re glad you decided to come back! If you have previously asked for your account to be closed, please contact our customer support team at [email protected] in order to have it reactivated.

If your account was closed because it was not verified, please send us the missing documents to complete the verification process and to have your account reopened.

To change your email, please, contact our support team at [email protected] with your request and your current email address for identification.

Once your account is created, you cannot change its currency. However, it is possible to create an additional trading account with a different currency, which will be displayed alongside your existing trading account.

To create a new account with a different currency, please contact us at [email protected]

Please note that the leverage is determined by different factors in your account and is subject to our discretion accordingly. If you would like to inquire about changing the leverage in your account, please refer it to your account manager or our support team at [email protected] with your request.

We require a copy of either a valid International Passport, National ID card or Driver's License in order to verify your identity. We also need a Proof of Residence such as a utility bill or bank statement in your name and address dated within the last 6 months.

You can upload your documents during the registration process. If you’ve skipped the step, you can always upload the required documents via our website by clicking on your profile name and choosing “My Account,” then click on the “Documents” tab. Follow the instructions there to add your verification documents.

Alternatively, you can send them by email to  [email protected]

There are a few reasons why documents may be rejected. The main reasons are a low-quality or cut-off photo or an invalid or expired document. Please note that you will receive an email from the relevant department regarding the status of each document uploaded.

If there is an issue with the documents uploaded, they will inform you accordingly.

Once your account is verified, you will receive a notification email to your registered email address.

In order to find out more information regarding the additional documents required for account verification, please, email us at [email protected]

The verification of your trading account is required in order to protect both sides from fraud and provide you with the best possible service.

Your information is kept confidential and is only used for the purposes defined by the financial regulator.